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Top 10 Things You Should Be Doing In GA4

Updated: Oct 1, 2024

An advanced breakdown to unlock deeper insights and improve your digital strategy.


1. Configure Advanced Event Tagging and Parameter Tracking

  • Move beyond basic event tracking by creating custom events with granular parameters. For example, track specific interactions like scroll depth by percentages, video engagement by timestamps, or form abandonments with detailed metadata. Use Google Tag Manager to fire events with conditions for higher precision.


2. Optimize Data Streams for Cross-Platform Integration

  • In GA4, you can integrate multiple data streams (e.g., web, iOS, Android) into one property for unified reporting. Ensure that your data streams are configured to track consistent event names and parameters across platforms. Implement User-ID tracking to unify user behavior across devices, providing a true 360-degree view of customer journeys.


3. Use Advanced Exploration Techniques (Pathing, Funnels, Cohorts)

  • Take full advantage of GA4’s Exploration reports. Build advanced pathing analyses to visualize user flows and drop-off points, or use segment overlap reports to analyze cross-behaviors between different user groups. Create multi-step conversion funnels with time and event conditions to deeply understand user progression through the customer journey.


4. Leverage Predictive Audiences for Personalization

  • Utilize GA4’s predictive analytics capabilities to create audiences based on machine learning insights, such as churn probability or purchase probability. These audiences can be used for real-time targeting in Google Ads or for personalizing website experiences. Monitor how predictive scores change over time to refine your marketing strategy.


5. Configure Data Import for Offline/External Data Integration

  • Use Data Import to bring in offline or external data, such as CRM data, product returns, or call center interactions, to match online behavior with real-world actions. This allows for more comprehensive analysis and attribution. Sync this data to your customer journey maps for detailed cross-channel insights.


6. Implement Cross-Domain Tracking for Full-Funnel Analysis

  • For businesses operating across multiple websites or domains (e.g., a corporate site and an e-commerce platform), set up cross-domain tracking. This ensures that sessions are linked across different domains, giving you an uninterrupted view of the full customer lifecycle and better conversion attribution.


7. Create and Apply Custom Metrics for Business-Specific KPIs

  • Build custom metrics based on your specific business needs. For instance, calculate custom engagement rates based on high-value interactions, or develop metrics for customer lifetime value (CLV). Tailor these custom metrics to your funnel’s key stages to evaluate user value and loyalty over time.


8. Utilize Advanced Attribution Models and Conversion Paths

  • Explore the Attribution feature to customize multi-touch attribution models, adjusting weight based on different touchpoints in the conversion path. Use data-driven attribution models in GA4, which rely on machine learning to allocate credit based on user behavior patterns, to analyze cross-channel and multi-device conversions more accurately.


9. Advanced Use of BigQuery for Data Warehousing and Analysis

  • Integrate GA4 with BigQuery to unlock raw, unsampled data for advanced analysis. Build complex SQL queries to extract data and merge GA4 data with other data sources (e.g., sales, weather, social media) for deeper insights. This opens the door for predictive modeling, advanced cohort analysis, and custom machine learning experiments.


10. Enable Advanced Debugging and Anomaly Detection

  • Use the DebugView tool to ensure proper event tagging and diagnose errors in real-time as users interact with your site or app. Additionally, leverage GA4’s built-in anomaly detection to automatically flag unusual spikes or drops in traffic and key metrics. Combine this with custom alerts for immediate action when anomalies are detected.


By implementing these advanced techniques in GA4, you'll be able to not only collect richer data but also unlock more meaningful insights through deeper, customizable analysis. This approach is essential for optimizing multi-channel strategies, understanding user behaviors, and driving better business outcomes.


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